A guide to LGBTQ+ support at UAL & external crisis lines

Whether you're dealing with personal struggles, discrimination, or emotional distress, UAL offers a range of resources and services designed to support you during difficult times.

Below, you’ll find information on LGBTQ+ crisis helplines and services available at UAL, all tailored to provide support when you need it most.

🏳️‍🌈 UAL support for LGBTQ+ students 🏳️‍🌈

At UAL, the well-being of LGBTQ+ students is a top priority. UAL offers a range of services designed to help you manage both academic and personal challenges.

The university is committed to providing a safe and inclusive environment, and there are several services you can turn to for support.

📣 UAL Student Services

UAL’s Student Services team is available to provide mental health support, including counseling, to students who need assistance navigating difficult situations.

📌 Email: studentservices@arts.ac.uk

📌 Phone: 020 7514 6240

📣  UAL Counselling

If you're dealing with a crisis or need immediate emotional support related to your LGBTQ+ identity, UAL’s counseling services are available to help.

You can access short-term counseling for a variety of issues, including mental health challenges related to being part of the LGBTQ+ community.

Counselling Support Form: https://forms.arts.ac.uk/counselling-and-health-advice-request/

🏳️‍🌈 LGBTQ+ Crisis Lines 🏳️‍🌈

The following LGBTQ+ helplines offer confidential assistance, and they are available to provide guidance, listen, and direct you to the right resources.

These helplines provide a variety of support services, from emotional assistance to specific advice on mental health or sexual health, all tailored to the LGBTQ+ community.

📌 Switchboard LGBTQ+ Helpline

Phone: 0800 0119 100 (Monday to Sunday, 10 am to 10 pm)

Email: hello@switchboard.lgbt

Online Chat: www.switchboard.lgbt

📌 Stonewall’s LGBTQ+ Helpline

Phone: 08000 50 20 20 (Monday to Friday, 9 am to 5 pm)

Website: www.stonewall.org.uk

📌 Samaritans

Phone: 116 123 (24 hours a day, 365 days a year)

Website: https://www.samaritans.org/

📌 MindOut

Phone: 0300 123 3393

Email: info@mindout.org.uk

Website: https://mindout.org.uk/

Whether it’s crisis support, mental health services, or just someone to talk to, UAL and external LGBTQ+ organizations are here for you. By reaching out for support, you’re not alone. There’s always help available for you when you need it most. 🫶🏽❤️