Looking for useful support tips to ease into uni?

Posted 2 months ago

Here’s our guide on support available for UAL students

With the new academic year just around the corner, we know there will be a mixture of new and familiar faces returning to live in our halls in 2024/2025.

Outside of the support you will find at your hall, there are also a range of services available to help with the adjustment to life at university.

We have listed some useful resources below to ease you into your studies and life in London.

Student Services

UAL offers a range of student services which are available across the year:

We have a range of useful out-of-hours contacts for services at UAL and externally. You should always dial 999 in the event of a true emergency requiring the police, ambulance service or fire brigade.

Find contact details for all student services on the website

Togetherall

As we nearly begin the new academic year, you might be feeling refreshed after your summer holidays, it’s understandable that you might be feeling the need to reset and plan out your next academic year.

Remember that as a UAL student, you can access Togetherall 24/7 throughout the year. They offer a diverse and safe online community, where students can feel safe to share their feelings, support each other, and start to feel better about any issues they are facing.

Whether you just need someone to chat to during your studies, or you have some more time to dive deeper into some of the challenges you’ve been facing, Togetherall courses that might be useful at this time include:

Academic support

For many, summer is a time to disconnect from university and have fun. However, if your course continues throughout summer, you’re engaging in extra summer courses or work, or have a major project starting once you get back, remember that you can always use Academic Support Online (ASO). Explore resources, Q&As, and book tutorials, to expand and support your learning.

LGBTQ+ support 

The University of the Arts London (UAL) offers a variety of support for LGBTQ+ students and staff, including: 

Language support

If you need additional support or want to practice your language skills during the summer, the Language Centre have plenty to offer.

  • Our self-study online English course will help you with the speaking, reading, writing and listening skills you need for your course subjects. To access the course, search 'Language Development' on your Moodle course page.
  • Language Development tutorials continue in the summer holidays. Book a tutorial to help with language for presentations, written reports, crits and research proposal skills. More tutorials are released each day for the following week so make sure to check regularly.

Library Services

If you’re a library fan like we are, you will be pleased to know that our libraries, learning zones and archives are open for you to access and take advantage of during your studies.

The libraries have open access and bookable study spaces with computers, photocopying and printing facilities. You can also borrow a laptop and get help from the library staff to develop your research or digital skills. Learn more about our library facilities at UAL