Important change for TFL Oyster card application

Posted 1 month ago

Transport for London issued an new update for students

If you are new to London and yet to apply for an Oyster card, Transport for London (TFL) has issued an important message for students who are  planning to apply for one.

Due to a cyber security incident, TFL is currently unable to process new applications for the following Oyster photocards:

  • 16+ Zip Oyster photocard
  • 18+ Student Oyster photocard
  • 18-25 Care Leaver Oyster photocard

If you incur any additional travel costs during this time, please keep receipts, bank statements or paper tickets to claim any refunds through TFL.

We recognise that this disruption may present financial challenges for students. If you need any support or advice please contact Student Services for assistance.

For further information and updates please see the TfL website.

Travelling around London may be daunting for new students, so we have put together a list of top tips on how to get around the city without too many hiccups. 🚲 🚌 ⛴️