How to access support at your hall

Posted 1 month ago

Finding the right support during your stay in halls

During your stay in halls, you may need to get some support from various members of staff.

Here's how to access support via your on-site residence team or Halls Life team.

On-site residence team 🏡

All our halls are staffed 24/7 and have a Residence Manager and/ or an Accommodation Manager, who manages the team in each hall. Your Residence Manager and / or Accommodation Manager is responsible for the day-to-day management of the building and ensuring tenancy agreements are managed correctly.

They also deal with any welfare issues or queries that you may have; no issue is too big or too small. You are provided with your Residence Manager’s details on arrival in halls and can contact them directly, by phone, email or by arranging an in-person meeting to discuss any queries or concerns.

Halls Life team 🥳

Halls Life creates a supportive, community-driven experience for UAL students living in halls and offer tailored events throughout the year. If you need to contact them, here are the team's contact details for our Halls Life team:

Email: hallslife@arts.ac.uk

Phone: +44 (0)20 7514 6240 (UK number)

Instagram: @ual_hallslife