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Essential Info

Self-isolation after travel (autumn 2021)

By UALHalls 12 Aug 2021

Are you travelling to the UK to study at UAL and are staying in UAL Halls of Residence? We're working hard to ensure that all students are supported in halls when they arrive 😊.

There are different requirements for isolation depending on which country you have travelled from. Please ensure you stay up to date with the latest Government guidance on rules to enter the UK. 

Some countries have been rated as red for Coronavirus (COVID-19). 

There are rules in place for anyone arriving in the UK at present, and you need to ensure you are aware of what measures you need to follow before you begin your journey as well as what tests, isolation and reporting you will need to do once you arrive here.  The guidance on the Government website provides details of what you need to do if you are arriving from a country which is not on the red list.

Free UAL food parcels

  • When you arrive, we will supply you with a parcel containing three days worth of food for anyone who needs to self-isolate.
  • This is completely free of charge, courtesy of UAL and our catering providers BaxterStorey.
  • Please let your halls team know when you arrive if you need a food parcel.
  • These food parcels will contain dry food including cereal, noodles, sugar sachets, tea bags, coffee granules, biscuits, pasta and tinned sauce.
  • We will also be providing fresh milk in every kitchen with self-isolating students, so you can make yourself a nice warm drink.
  • If you follow a vegan diet, please speak to your reception staff who will be able to provide you with oat milk.
  • All items are suitable for vegetarians.

What should I do about food and essential items? 

  • You will still be able to order deliveries and parcels to your flat as usual. This includes takeaway food orders and grocery shopping.  

  • There are lots of food delivery apps that offer a wide variety of cuisines including JustEat,  Deliveroo, and Uber Eats. For a full list, please take a look at this Halls Life article

  • You can also order all your groceries and essential toiletry items from a variety of online retailers and supermarkets. To see a full list, take a look at this Halls Life article.  

  • You can also order essential items such as bedding and kitchen utensils through UniKitOut and these can be please in your room before you arrive. You can find out more about how to make an order by taking a look at this Halls Life article.  

How will deliveries get to my flat?   

  • We’ll bring all deliveries which arrive at the building for you up to your flat.   

Will I be able to use the kitchen? 

  • Ensure you do not share anyone else's kitchen utensils or food and drink. 

  • If you are not wearing disposable gloves, you will need to wipe down any surfaces or handles that you touch. 

  • In order to safely use the communal kitchen, we encourage all flatmates to create a WhatsApp group to discuss a rota system. 

  • Below is an example of the arrangements you could make to allow everyone fair use of the kitchen, you may find that you or your flatmates need less time in the kitchen:


What do I do about cleaning? 

  • We encourage you to carry out regular cleaning yourselves. You should have been provided with a pack in your flat kitchen, which has all the products you need for a thorough clean. 

  • We will continue to provide extra cleaning products and packs if needed. 

  • You will need to double-bag your rubbish - this means you need to put one bag inside a second bag and make sure it is tied up securely. Your halls team will then collect it and dispose of it appropriately twice a week. 

What should I do if the fire alarm sounds while I’m self-isolating?   

  • You should leave the building immediately and proceed directly to your assembly point but take care to avoid mixing with other students. 

  • It is advisable to wait until the large crowds of students have left via the stairwell and then proceed to evacuate as normal. 

  • You should socially distance at the assembly point away from other residents and staff.  

  • We will provide you with a Type 2 face covering and this will need to be worn when you evacuate the building. If you do not have time to collect this, staff will have spare Type 2 face coverings available.  

Who can I contact for extra support? 

  • We have team members on-site 24/7, 365 days of the year. If you need additional support, please contact your halls team by calling reception on the site mobile.  

  • You can find details of our other support services for students on the UAL website. 

What should I do if I have concerns about my wellbeing during self-isolation?   

  • Staying in your flat for 10 days may be difficult, frustrating or lonely, but there are things you can do to help make it easier including: 

  • Stay in contact with friends and family   

  • Take part in the activities provided by the UAL Social Programme.  You can see the details on Halls Life  

  • We are offering a service where we can contact you daily/every other day (your choice) to check on how you are doing. Let your Residence Manager know if this service would be helpful by emailing them. 

  • See   

  • NHS Volunteer Responders are also on hand to have a friendly chat. If you would like a telephone check-in and chat’ please call 0808 196 3646 (8am to 8pm) to arrange support 

Will anyone check if I am self-isolating?  

  • You have a personal responsibility to follow the UK Government’s rules surrounding self-isolation after travel, and will be contacted daily by NHS Test and Trace to make sure you are following the self-isolation rules. 

  • In addition, you may be visited at home by someone carrying out quarantine checks on behalf of NHS Test and Trace. 

  • If you break the international quarantine rules, you may face a penalty of up to £10,000. 

How can I set up a bank account whilst I am self-isolating? 

  • Please take a look at how to set up a bank account whilst self-isolating at this Halls Life article 

If you still have questions after reading this and checking the information provided via the online links, please contact your halls team who will talk everything through with you in more detail. 

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