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Essential Info

How to self-isolate after travelling

By UALHalls 23 Sep 2020

Do you need to self-isolate after traveling to halls? If so, we are here to provide support and offer help! 

We understand that you will have many questions about how to self-isolate if you are arriving from a country or island which is not currently on a UK Travel Corridor.  

Below you will find a breakdown of what you should and shouldn't do whilst self-isolating in your new home.    

What you should do throughout your self-isolation 

  • Remain in your room. Only leave to visit the kitchen, to smoke or visit the laundry or bin room. Always ensure you wear a face covering when visiting these areas.
  • Use online deliveries and food apps.
  • Complete your e-induction and stay up to date with the latest Government, Public Health England and NHS advice.
  • Avoid shared spaces as much as possible and return to your room after using a shared space. If someone is in your shared kitchen/bathroom/laundry room, you should return later. 
  • After using a shared space, make sure that you clean any areas that you have touched. 
  • Use your phone and social media to keep in touch with your family and friends. 
  • Create a WhatsApp Group with your flat mates so you can talk easily.  

What you should not do during your self-isolation 

  • Do not leave your hall at any point during your isolation period, this is to ensure that you are following the UK Government guidelines for self-isolation.
  • Do not visit other flats or flat-mates' rooms.
  • Do not use the common room in your hall.
  • Do not visit reception.  

Self-Isolation FAQs 

1 . How can I get food during my isolation?  

UAL have introduced an exciting new service which will allow you to order meal packages right to your door! You can find out more information here.

If you would like to purchase your own food, we highly recommend booking a delivery slot from a supermarket.  If you order a shopping delivery, please reach out to your halls team to let them know. 

2. How will I receive packages?  

Throughout your isolation you can order packages online. Once they arrive, they will be brought to your room on set times on certain days. This day will vary at each hall; please reach out to your Residence Manager to find out when this will be for you. 

3. What do I do if I develop symptoms?  

Please read our article on what to do if you develop Covid-19 symptoms.

4. How will I safely use the communal kitchen?  

In order to safely use the communal kitchen, we encourage all flat mates to create a WhatsApp group to discuss a rota system. 

  • Ensure that you do not share anyone else's kitchen utensils/food and drink. 
  • If you are not wearing disposable gloves, you will need to wipe down any surfaces or handles that you touch. 

Below is an example of the arrangements you could make to allow everyone fair use of the kitchen, you may find that you or your flat mates may need less time in the kitchen. 

a screenshot of a schedule

5. How do I dispose of my rubbish?  

Please follow these steps to dispose of rubbish: 

  • Put rubbish into rubbish bag, tie the bag and place inside a second bag.  
  • When you need to remove rubbish from the kitchen, you will need to take this down to the bin store. You must wear gloves and a face mask. 
  • In the bin store, there will be a separately marked bin to identify which bin you should use as a self-isolating student. 
  • All rubbish that you produce, (both personal and from the kitchen) must be placed inside double bags. You will find an initial supply of bin bags that UAL have provided in your Kitchen Cleaning Supplies Pack. 

6. How will I evacuate in the event of a fire? 

On a set day of the week we will test the fire alarm. To find out what day your testing occurs please refer to your Halls Guidebook

If the alarm rings at any other time or rings for longer than 30 seconds on testing day, you must evacuate the building as soon as possible.  

  • We highly advise grabbing your face covering if it is nearby and safe to do so. 
    Please do not go out of your way to find this if it is not instantly accessible.
  • Evacuate the building using the nearest staircase.
  • Follow the directions of your Halls Team, they will lead you to the Fire Assembly Point. 
  • When you are safely at the Fire Assembly Point, please try your best to keep a distance from the other students around you. 
  • Do not return to the building until you are instructed to do so by staff.  

7. How do I report a maintenance issue?  

During your 14-day self-isolation period, our maintenance team will only enter your room to carry out essential repairs. You can find out what is categorised as essential maintenance in your Halls Guidebook.  

8. Can I smoke during my self-isolation?  

We understand that as a smoker, you may need to go outside during your self-isolation period. However, if you do need to leave the building to smoke, you must follow this process: 

  • Do not go anywhere else and return to your room after smoking. 
  • You are only allowed to leave the room if you have a pair of disposable gloves, antibacterial wipes and a disposable mask. (If you do not have these items please email your halls team and we will deliver some to your room.) 
  • Please use the stairs wherever possible. 
  • You need to smoke alone and away from the building. Your hall’s guidebook provides information on where it is safe for you to smoke outside your hall. 
  • If you encounter any surface on your way in and out of the building, you must thoroughly clean this with an anti-bacterial wipe.   
  • Do not share lighters or cigarettes with any other students.   

 9. How will I do laundry?  

  • Wear a face mask and gloves. If you do not have gloves, you will need to bring antibacterial wipes to clean any surfaces that you touch. 
  • Please use the stairs wherever possible. 
  • You must not go anywhere else and return to your room after placing your clothes in the machines.   
  • If someone is inside the laundry room, you must exit and come back at another time.  

10. What happens if I cannot wear a face mask? 

If you cannot wear a face mask for medical reasons, please contact your Residence Manager for support and further information. 

11. How can I safely use a shared bathroom?   

  • If you share a bathroom with your flat mates clean it each time after you use it. Wipe all surfaces you have touched using a strong household cleaner/disinfectant.  
  • Keep your toiletries in your bedroom.
  • Contact your flat mates and arrange a rota system similarly to the kitchen rota.  

We appreciate this is a lot of information to take in so would ask that you refer to it throughout any self-isolation period so that you are sure of the do’s and don’ts.  

If you have any questions about anything mentioned above, please reach out to your halls' team. We are happy to help and provide further explanation if needed. 

We look forward to meeting you soon! 

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