You may have a few questions about what to do next once you do receive your offer.
Luckily for you, we have put together this step by step guide to assist you...❤️️
1. When will I receive my offer?
We send accommodation offers in cycles. You can see our offers schedule to keep up to date on when you are likely to hear from us.
2. Receiving your offer 📩
We will send a notification email about your offer to the same email you registered your account with when you first applied.
3. Log into your account
If you have an offer for a UAL managed hall, when you receive the offer, please log in to your account on the Accommodation Portal. This is using the same account and details which you used to submit your application.
Here is where you will be able to view and read your tenancy before accepting.
If you have an offer for Emily Bowes Court, Furzedown Student Village or Wigram House, the housing providers will be in touch with you directly about the offer process.
3. Deadlines to accept before your offer expires
Once you receive an offer of accommodation, each offer has a deadline for you to 'accept' and sign the tenancy, before you automatically decline the offer.
Throughout May to July, offers will expire after approximately 7 days. During August, deadlines will be reduced to 48 hours and remaining room offers will be sent on an adhoc basis. See the full details of our offer schedule. 📆
❗️Please note: Deadlines cannot be extended and offers cannot be reissued after a student has declined the offer (manually or automatically after the deadline has passed) If you have an offer for Emily Bowes, Furzedown Student Village or Wigram House, the deadlines process may vary, but they will give you all the information you need to know about this.❗️
4. Accepting and your payment plan
If you would like to accept the offer, you will have to pay an advanced payment and set up a payment plan for your rent.
Remember: Termly rent will be automatically collected from the credit/debit card that you use to pay the deposit and set up your payment plan.
If you wish to use a different card for rent payments, you and/or the cardholder will need to contact our Finance Team on +44 (0)20 7514 6240 or this will be automatically processed.
5. Advance rent payment and deposit
For UAL managed halls*, the advance payment is made up of:
|£250 advance rent|
|£200 damage deposit|
|£60 admin charge|
|£510 – Total to be paid to accept the offer|
👉 This payment must be paid in full to accept your offer 👈
For our partner halls, terms and conditions when accepting your offer may differ. Instructions on how to accept will be emailed directly to you from the partner hall.
6. Final steps
Once you have read the tenancy agreement, paid the £510 and set up the payment schedule you will need to click "accept". ☑️
- Then, you are all done! Roll on Welcome Weekend ❤️️
If you haven't applied for accommodation yet, check out our other super-useful guide on how to apply.
If you do have any other questions, you can always speak to our team Accommodation Advisors:
- Call: +44 (0)20 7514 6240 (8 am - 6 pm Monday - Friday)
- Email: firstname.lastname@example.org
- Tweet us: @UAL_halls
- IM Chat: via our website
For more information on the booking process please see our Accommodation FAQs.