student with their belongings


Collecting your belongings from halls

By UALHalls 18 May 2020

We understand that many of you still have belongings in halls, which you would like to collect or arrange to be shipped back to your address.

To help with this process, we have prepared a set of instructions below, which we kindly ask you to read in full. If you do not want any items that you have left in your room/kitchen/living area, please email your Residence Manager directly as soon as possible to confirm.

We're pleased to announce that you will be able to collect your belongings from Monday 1 June (next week).

To help this process run smoothly, we’d appreciate if you could fill out the form as soon as you receive it.

What are the options for collecting my belongings?

  • Option 1: If you do not want items left in your room and kitchen/living area 
  • Option 2: Collecting your own belongings in person. Find out more.
  • Option 3: Arranging for a friend/flatmate/family member to collect belongings for you. Find out more.
  • Option 4: Arranging a collection service to pack and ship your items. We have included the names of some companies in this article. Find out more.

What if I'm a returning student?

  • Returners who have accepted an offer to stay in the same hall will not have to remove their belongings and can keep them in halls free of charge. If this applies to you, please contact your Residence Manager directly to let them know this is what you would like to do. 
  • If you are staying in a different hall of residence next year, you will still need to organise the collection/storage of your belongings. We recommend taking a look at our recommendations.

How long do I have to collect my belongings?

  • Home students who choose option 2 or 3 will have 14 days from Monday 1 June to collect their belongings.
  • International students who choose option 2 or 3 will have 28 days from Monday 1 June to collect their belongings.
  • All students using a collection service (option 4) will have 28 days from Monday 1 June to collect their belongings.
  • If you or anyone who will be collecting your belongings on your behalf has coronavirus symptoms they should not travel to halls. 

What steps should be followed by anyone collecting belongings?

  • Whoever collects your belongings will need to wear a face mask and gloves when entering the building. These will not be provided by the Halls team, so you will need to bring these items yourself.
  • You must adhere to social distancing whilst you are in the hall 
  • and depart as quickly as possible.  
  • Queue management will be in place at the hall in order to regulate social distancing. 
  • Our halls are still open 24 hours a day so you could attend during the evening to avoid potentially busier times. 

What about insurance?

  • UAL Accommodation Insurance provider Endsleigh Insurance is offering cover for theft up to £500 per bag of possessions, whilst these are being transported between your Halls of Residence and the delivery address. 
  • You can find out more information about this cover by visiting Endsleigh’s website. 

What happens if I do not fill out the form/collect my belongings? 

  • Please note that after 28 days from the end of the travel restrictions within the UK if there are still belongings within your room, the terms of ‘Section 18 Moving Out’ within your Tenancy Agreement will apply and any items left in your room and kitchen/living area will be disposed of.
  • You can view your Tenancy Agreement on your UAL Accommodation Portal.  

We will be in touch to remind you of this guidance and provide the form for you to confirm which collection option you will use as soon as the Government’s guidance regarding travel restrictions being lifted is provided. In the meantime, if you have any questions, please email your halls' team directly, who will be more than happy to help you.